Refund and Cancellation

Cancellation timing

You can cancel paid access from the workspace billing controls. A cancellation stops renewal at the end of the current period; existing access remains until expiry in most cases as enforced by subscription state sync.

Refunds

Storewake does not issue refunds directly inside this app. Refund eligibility and processing depend on the applicable purchase and payment details. All paid claims are reviewed by support.

Status and access after non-payment

If a payment fails or a subscription becomes inactive, workspace plan access is adjusted according to confirmed billing status. Historical workspace data remains as stored unless you delete it.

Proration and plan changes

Plan interval changes and proration timing are performed through Stripe-hosted controls. Storewake reflects the confirmed state and does not perform hidden charges.

Support for billing issues

For invoice questions, access disputes, or suspected billing errors, contact support@storewake.com. We can provide workspace status context for support review.

We may pause workspace actions while billing is unresolved to protect plan integrity.